The following terms and conditions shall constitute the agreement between parties living in countries or regions outside US and Mainland. Parties interested in purchasing goods from mmishappy.ecrater.com should understand and agree to the following terms and conditions before placing an order. If you do not agree to the Terms, do not access, browse or use the Website. mmishappy.ecrater.com may amend the Terms from time to time without notice to you.Access to the Site is provides to all users free of charge.
2. How to Order and Delivery
■ For the first time order, in accordance with our Terms and Conditions we require customers to accurately provide their name and address information before ordering.
■ There is not a spending limit .
■ As stock information is not kept in real time, there may be instances where the actual status of the stock differs from the information displayed on the website.
■ Orders cannot be changed or cancelled once they have been placed.
■ Although we strive to ship your order within 14 business days from the day it was placed, depending on the contents of the order, the conditions of stocks, and volume of orders, there may be instances where shipment of the order is delayed.
■ Even after the Order Confirmation email has been sent, since stock information is not kept in real time, there may be instances where part or all of the customers ordered items are out of stock. In the event of a shortage of items, there may be cases where the order is shipped before the customer is notified of the shortage items.
■ We ask that customers please investigate the rules and regulations regarding importing into their country, including goods restricted for import, before placing an order.In the unlikely event that an ordered item is not allowed for import into the customers country, we cannot accept responsibility for the item.We cannot provide any refunds or exchanges to the customer for the item or cost of delivery.
3. Shipping and Handling Charges
■ Shipping and handling charges are set based on the total amount of ordered merchandise and those charges include Express Mail Service (EMS) postage and insurance fees etc. They should be paid together with the total amount of ordered merchandise by card.
■ Cash On Delivery are the only payment methods
■ The amount charged to the card will be the total sum of the merchandise plus the shipping charges.
■ The payment date and method will apply according to the terms and conditions of the Paypal. For more details, please directly contact Paypal.
5. Customs duties and export certificates
■ Orders may be subject to import tax and/or value added tax in some countries or regions. In this case, the Customer (or the recipient if the merchandise is not shipped to the Customer) should be responsible for payment of such tax/taxes. The post office or courier service handling the merchandise will directly request the payment for such tax/taxes.
■ mmishappy.ecrater.com will not issue a certificate of origin, export visa, and any other export certificates.
6. Refund and exchange
The following conditions apply for refund:
■ The item must be Returned within 28 business days from the day it was placed
■ Returned items must be in the original condition, not worn or altered and should be returned with all original documents.
■ eCrater listing and selling charges, & postage and handling incurred will be deducted.
■ In Case of defect - an RMA # will be issued and replacement will be sent as soon we can verify that a defective part was received back.
The following conditions apply for exchange:
■ The merchandise is different from which you have ordered. (Wrong shipment).
■ The merchandise is defective.
■ The merchandise is damaged.
■ Buyer is responsible for return shipping costs & insurance and we will make a replacement or credit depends on our inventory. Returned units found to be in working order will be returned at buyer expense. Shipping, Handling, Insurance charges are not refundable.
7. About eCRATER
■ Through the Site, eCRATER provides an electronic web-based platform for exchanging information between buyers and suppliers of products and services. eCRATER does not represent the seller nor the buyer in specific transactions and does not charge any commissions from completing any transactions. As a result, eCRATER does not control and is not liable to or responsible for the quality, safety, lawfulness or availability of the products or services offered for sale on the Website or the ability of the suppliers to complete a sale or the ability of buyers to complete a purchase.
■ Users are hereby made aware that there may be risks of dealing with people acting under false pretences. eCRATER uses several techniques to verify the accuracy of the information our users provide us when they register on the Website. However, because user verification on the Internet is difficult, eCRATER cannot and does not confirm each user's purported identity. We encourage you to use common sense, to evaluate with whom you are dealing.
■ Each user acknowledges that it is fully assuming the risks of purchase and sale transactions when using the Website to conduct transactions, such risks shall include, but are not limited to, mis-representation of products and services, fraudulent schemes, unsatisfactory quality, failure to meet specifications, defective products, delay or default in delivery or payment, cost mis-calculations, breach of warranty, breach of contract and transportation accidents ("Transaction Risks"). Each User agrees that eCRATER shall not be liable or responsible for any damages that may arise a result of or in connection with any Transaction Risks.
We do not release your personal information to third parties. However, eCRATER may disclose the User's identity and contact information, if we suspect that the seller created fraudlent store, or if requested by a government or law enforcement body, an injured third party, or as a result of a subpoena or other legal action, and eCRATER shall not be liable for damages or results thereof and User agrees not to bring any action or claim against eCRATER for such disclosure.
9. Disclaimer of Warranties
YOU EXPRESSLY UNDERSTAND AND AGREE THAT:
YOUR USE OF THE WEBSITE IS AT YOUR SOLE RISK. THE WEBSITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. eCRATER EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO ANY WARRANTIES OF TITLE, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT AS TO THE INFORMATION, MATERIALS, CONTENT, DATA, PRODUCTS OR SERVICES ON THE WEBSITE OR THE UNINTERRUPTED ACCESS PROVIDED TO OR IN CONNECTION WITH THE WEBSITE.
10. Limitation of Liability
YOU AGREE THAT eCRATER SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES, RESULTING FROM THE USE OR THE INABILITY TO USE THE WEBSITE.